Call Us Free: 1-800-889-9688

Reservation Policies

Reservations can be made by: 

Phone: 1-800-889 9688 or 250-642-3421


On-line: use our automated booking engine ----------> 

Kindly review our following policies

Extra Persons Charge

Room rates are based on double occupancy. Children 5 and under stay for free when accompanied by an adult. A $50.00 per person charge will apply for extra persons.

Deposit Policy

A credit card number is required to secure your reservation. A one night deposit (last night booked) will be charged to that card.

We do accept "lay away plan", saving every month will give you a future getaway! (Post dated cheques also accepted for this.)

Cancellation Policy

If you cancel your stay more than 7 days before your arrival date, we will refund your deposit less a $50.00 per room. If you cancel less than 7 days prior to your arrival date, we do try to rebook the room for you but you are responsible for the full cost of the room for any night that it is not re-booked.

Pet Policy

Enjoy a getaway for you and your loved ones….your pets that is. Bring your dog, cat, budgie, salamander or tree frog. Pamper yourself and your pet with the ultimate west coast getaway. 11am check out required $40.00 for your first pet and $20.00 for each additional animal. Special amenities await your pet!

Reservation Change Policy

A $90 change fee is applicable to all confirmed reservations that change either room type or package less than 7 days prior to arrival date.

Best Price Guarantee Policy

  • There are no middlemen to raise the room rates or cause delays in bookings.
  • We directly control room availability and rates. 
  • We don't charge booking fees so you get the best rate possible.
  • Your booking is made on a secure system and all information is encrypted.

 Non-smoking Policy

All rooms and public areas including patios and balconies are 100% non smoking.
A $250.00 cleaning fee will be charged if the smell of smoke is detected.

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