Commonly Asked Questions?
After 33 years of hosting weddings, we are well prepared to answer all your questions. Here are a few of the most commonly asked.
How far in advance do we need to book? As soon as you have decided on a specific date and time, please let us know. The earlier you let us know, the better the chances are that we will be able to accommodate your requests.
Are menu tastings available? Menu tastings are available for plated menus only. Menu tasting may be arranged through your wedding planner. Menu tastings are available in the same season, as you’re wedding as our menu is seasonal.
The menu tasting must be requested a minimum of 14 days prior to the date desired for the tasting and is subject to Chef availability.
Hor d’oeuvres is not available for sampling. Wine and Champagne will be charged per bottle.
When do I need to have all my choices selected for the menu? As soon as you have decided on the choices for the menu, all decisions need to be finalized a minimum of 30 days in advance of the wedding date including all reception, ceremony or dinner details.
Does my group receive any discounts on guestrooms? Yes guests all attending a wedding will receive a discount rate for the duration of their stay.
How much time is allowed for decorating and setup? All vendors and decorators may have access to the ceremony circle 60 minutes prior to the start of the ceremony and will have access to the ballroom area 4 hours prior to the start of the wedding reception.
What time do the Wedding Ceremonies take place? You can select from a morning or afternoon time. Times must be discusses with the on-site wedding specialist prior to booking the officiant.
What is included in the Ceremony price? Set and signing table
Is there a rehearsal ceremony? It is recommended that the bride and groom schedule an appointment with the wedding specialist a minimum of one day prior to the wedding date. This will ensure that all the details of the wedding are finalized and property orientation is provided to the couple. The officiant will not be present prior to the ceremony unless special arrangements have been made directly with him or her in advance.
What is the “guaranteed guest count” and when is it due? Your “guaranteed guest count” is the amount of people you expect to attend your reception/ceremony. The “guarantee” is due no later than 30 days prior to the date of your wedding. Once you have “guaranteed” a specific number, which number cannot be decreased but can be increased, within reason. You will be charged for the number that you “guarantee”.
Am I able to make a room block for my wedding? Yes, please contact your wedding coordinator for more details.
How many rooms does the resort have? The Sooke Harbour House has 28 guestrooms to choose from.
What is the amount required for a deposit to secure my wedding? The amount required is 25% of the estimated total of your wedding. This amount is non-refundable should you cancel your wedding with us.
When is the deposit due?
The deposit is due 14 days from the date we place a tentative hold on your wedding. You will receive a group sales agreement by email which you will need to sign and return with your deposit. If we do not receive your deposit within 14 days of the date sent, we will give you a courtesy call or email. If we do not hear from you with 48 hours, the reservation will automatically be released without written notice.
When will you provide us with a cost estimate for our wedding and when is payment due? An estimated cost for your wedding which will include all food and beverage will be provided to you when you receive the group sales agreement. The group sales agreement will break down the estimated total into a payment schedule with 100% of the estimated total due 30 days prior to the wedding date.
Are tax and gratuities included in your price? No. 15% gratuity charge is added to all food and beverage. GST & PST is applicable to all services.